flora 77Privacy Policy

This page describes what we collect when you use flora 77 and how we keep that data protected. We collect personal information to verify your identity, process payments, and deliver our service. Your data is encrypted in transit and at rest. We do not sell your information to third parties.

When you create an account on flora 77, we ask for your name, email, phone number, date of birth, and ID number. We use this information to comply with Indonesian financial regulations and to prevent fraud. We also collect information about your activity on our platform — which games you play, which payment methods you use, and your betting history — to improve our service and detect suspicious behavior.

Our servers may sit outside your jurisdiction. Your data is processed according to this policy and applicable law. You have the right to access, correct, or delete your personal information. Contact our support team to exercise these rights.

What data we collect on flora 77

We collect the following information when you use flora 77:

Account information: name, email, phone number, date of birth, ID number, and address. We require this for KYC (Know Your Customer) verification.
Payment information: payment method details (e.g., e-wallet account, bank account number). We do not store full credit card numbers; payment processors handle sensitive card data.
Activity data: games played, bets placed, deposits and withdrawals, login times, and device information (IP address, browser type, operating system).
Communication data: messages you send to our customer support team, including chat transcripts and email correspondence.
Cookies and tracking: We use cookies to remember your login session and preferences. These are stored on your device and sent to our servers on each request.

How we use your data on flora 77

We use your data for the following purposes:

Account verification: We verify your identity to comply with Indonesian financial regulations and prevent fraud.
Payment processing: We process deposits and withdrawals through payment processors. Your payment method is shared with these processors only.
Service delivery: We use your activity data to deliver our service, track your balance, and settle your bets.
Fraud detection: We analyze your activity to detect suspicious behavior, such as multiple accounts from the same device or unusual betting patterns.
Customer support: We use your communication data to respond to your inquiries and resolve issues.
Legal compliance: We may disclose your data to law enforcement or regulators if required by law.

Key takeaways

We collect personal information for account verification and payment processing
We do not sell your data to third parties
Your data is encrypted in transit and at rest
We use cookies to remember your session and preferences
You have the right to access, correct, or delete your personal information

Third-party processors and data sharing

We share your data with third-party processors to deliver our service. These include:

Payment processors: We share your payment method with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) to process deposits and withdrawals.
Game providers: We share your account ID with game providers (live-dealer studios, slot game developers) so they can deliver games and track your bets.
Hosting providers: We use cloud hosting services to store your data. Your data may be replicated across multiple data centers for redundancy.
Analytics services: We use analytics tools to understand how players use our platform. These tools receive anonymized data only.

We require all third-party processors to protect your data according to this policy. We do not allow them to use your data for their own marketing purposes.

How long we keep your data

We keep your account data for as long as your account is active. If you close your account, we retain your data for 7 years to comply with Indonesian financial regulations. After 7 years, we delete your data unless we are required by law to retain it longer.

We keep your activity data (bets, deposits, withdrawals) for 7 years for regulatory compliance and fraud detection. We keep your communication data (support chat, email) for 2 years unless you request deletion sooner.

Your rights on flora 77

You have the following rights regarding your personal data:

Right to access: You can request a copy of all personal data we hold about you.
Right to correct: You can request that we correct inaccurate or incomplete data.
Right to delete: You can request that we delete your data, subject to legal retention requirements.
Right to restrict processing: You can request that we limit how we use your data.
Right to data portability: You can request that we provide your data in a portable format.

To exercise these rights, contact our support team. We will respond to your request within 30 days.

Note: We may not be able to delete your data if we are required by law to retain it, such as for financial or tax purposes.

Data security on flora 77

We protect your data using industry-standard encryption and security practices. Your data is encrypted in transit using TLS (Transport Layer Security) and at rest using AES-256 encryption. We use two-factor authentication (2FA) to protect your account login. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.

However, no security system is perfect. We cannot guarantee that your data will never be compromised. If we discover a data breach, we will notify you within 72 hours and take steps to mitigate the damage.

Cookies and tracking on flora 77

We use cookies to remember your login session, your preferences, and your activity on our platform. Cookies are small files stored on your device. When you visit flora 77, your browser sends these cookies to our servers.

We use the following types of cookies:

Session cookies: These remember your login session and expire when you close your browser.
Preference cookies: These remember your settings, such as language and theme.
Analytics cookies: These track your activity on our platform to help us improve our service.

You can disable cookies in your browser settings, but this may affect your ability to use flora 77. We do not use third-party tracking cookies for advertising purposes.

Contact us about privacy

If you have questions about our privacy policy or how we handle your data, contact our support team. We are available via in-app chat and email. We respond to privacy inquiries within 48 hours. You can also reach us if you have concerns about how we use your data or if you believe your data has been compromised.

Our privacy policy may change from time to time. We will notify you of significant changes via email or in-app notification. Your continued use of flora 77 after changes take effect means you accept the updated policy.