flora 77 Legal Notice

We at flora 77 operate an online gaming and sportsbook platform available only where local law permits. Our services are not available in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use of flora 77 comply with the laws of their own jurisdiction.

This legal notice sets out the terms under which we operate, the eligibility requirements for account holders, and the jurisdiction-restricted nature of our service. It covers account creation, data handling, payment processing, and dispute resolution. We encourage you to read this notice carefully before accessing flora 77.

If you have questions about our legal status, service availability in your region, or any other legal matter, contact our support team via in-app chat or email. We respond in English and Indonesian during business hours.

Service availability and jurisdiction

We do not offer our services in jurisdictions where online gaming or wagering is prohibited by local law. flora 77 is available only in regions where such services are permitted. Users are responsible for verifying that their access and use of flora 77 comply with the laws of their own jurisdiction.

Our service operates 24/7 for account holders in supported jurisdictions. We do not target or knowingly accept users from prohibited regions. If you access flora 77 from a jurisdiction where our services are not permitted, you do so at your own risk and in violation of local law. We reserve the right to suspend or terminate accounts that violate jurisdiction restrictions.

Account eligibility and user responsibility

To create a flora 77 account, you must be of legal age in your jurisdiction and not prohibited by law from using online gaming services. You must provide accurate personal information during account creation and KYC verification. We verify your identity using government-issued ID and cross-check your details against our compliance database.

You are responsible for maintaining the confidentiality of your account credentials and two-factor authentication (2FA) codes. You are liable for all activity on your account. If you suspect unauthorized access, contact our support team immediately. We will review the activity and take appropriate action, including account suspension if necessary.

You agree not to use flora 77 for money laundering, fraud, or any illegal activity. We monitor accounts for suspicious patterns and report suspected violations to relevant authorities as required by law.

Data privacy and security

We collect personal data (name, date of birth, ID number, contact details, payment information) to verify your identity, process deposits and withdrawals, and comply with financial regulations. Your data is encrypted in transit and at rest. We do not share your personal information with third parties except where required by law or to process your transactions.

Our privacy policy details how we collect, use, store, and protect your data. You can access our full privacy policy via the footer menu. If you have questions about your data or wish to exercise your rights (access, correction, deletion), contact our support team.

Payment processing and withdrawal terms

flora 77 accepts deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). Deposits are processed instantly for e-wallets and within a few minutes for bank transfers. Your account balance updates immediately and is available for play across all game verticals.

Withdrawal requests are processed back to your original payment method. We review each request to ensure it matches your account history and KYC data. This process is subject to standard verification windows — typically completed within business hours. E-wallet withdrawals usually arrive within subject to verification; bank transfers may take 1–2 business days depending on your bank.

We do not charge withdrawal fees. However, your bank or e-wallet provider may apply their own fees. We reserve the right to refuse or delay withdrawals if we suspect fraud, money laundering, or violation of our terms. In such cases, we will notify you and explain the reason.

Game rules and settlement

All games on flora 77 — live-dealer tables, slots, sportsbook betting, and esports markets — are governed by specific rules. Live-dealer outcomes are determined by physical randomness (wheel spin, card shuffle) or certified random number generators (RNG). Slot outcomes are determined by certified RNG software. Sportsbook bets are settled according to official league results and tournament rules.

We display game rules, payout tables, and RTP (return-to-player) percentages before you play. By placing a bet or spinning a game, you agree to the applicable rules and settlement terms. Disputes over game outcomes are resolved by reviewing our server logs and game records. Our decision is final.

Liability and disclaimers

flora 77 provides our service "as is" without warranty of any kind. We do not guarantee uninterrupted service, error-free operation, or specific outcomes. We are not liable for losses resulting from technical failures, network outages, or user error — including forgotten passwords, lost 2FA codes, or unauthorized account access.

We are not liable for losses resulting from your use of flora 77 in violation of local law or our terms. If you access flora 77 from a prohibited jurisdiction, you do so at your own risk. We are not responsible for legal consequences you may face.

Dispute resolution and contact

If you have a dispute with flora 77 — regarding account balance, game settlement, payment processing, or any other matter — contact our support team. We respond via in-app chat and email in English and Indonesian. Response times are typically under 2 hours during business hours.

We will investigate your dispute and provide a resolution within 7 business days. If you are not satisfied with our resolution, you may escalate to our management team. We aim to resolve all disputes fairly and transparently.

If you believe flora 77 is operating in violation of local law in your jurisdiction, you may report us to the relevant regulatory authority. We cooperate with legal inquiries and regulatory investigations as required by law.

Changes to this notice

We may update this legal notice at any time. Changes take effect immediately upon posting. Your continued use of flora 77 after changes are posted constitutes acceptance of the updated notice. We encourage you to review this notice regularly to stay informed of any changes.

If you have questions about this legal notice or our service, contact our support team. We are available via in-app chat and email during business hours. We serve players across Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported regions.